Taiwanese Brand Sausage - Black Pepper Flavor

Each order is packed with an insulated liner and ice packs to help keep products cold during transit. Please refrigerate or freeze your sausages immediately upon delivery.

If Your Package Arrives Cool or Partially Thawed

Ice packs may melt during shipping, and products may arrive cool or partially thawed, especially in warm weather. This can happen with insulated shipping and is typically normal. Refrigerate immediately and freeze upon receipt.

If Your Package Arrives Warm or Damaged

If your package arrives hot or the vacuum seal/packaging is damaged, please contact us within 24 hours of delivery and include photos of:

the outer box

the insulated liner/ice packs

the product packaging

Shipping Methods & Packaging

Ground Shipping: standard insulated liner + 1 or more ice packs

UPS 2nd Day Air: upgraded insulated liner + 2 or more ice packs for longer cold retention

Weekly Shipping Schedule

To reduce the risk of weekend delays, orders ship Mondays only, and only during weeks without a U.S. federal holiday. If Monday is affected by a federal holiday or carrier closure, your order will ship the next available Monday.

Wrong  or missing Item

Please contact us within 7 business days after package has been delivered. 

Quality Issues

Quality issues such as visible mold on product must be reported within 14 days after product has been delivered. Please email supporting pictures of your claim to admin@TaiwaneseSausages.com. Item will either be exchanged or refunded upon customer request. 

General Returns

Returns or exchanges will be accepted on unopened product within 14 days after delivery. Shipping charges are the customer's responsibility.